Terms and Conditions
Effective Date: [Dec 14 2024]
Last Updated: [Dec 14 2024]
Welcome to Maivenly and our education programs hosted on Maven. By accessing our websites www.maivenly.com or on the learning platform Maven on : https://maven.com/sara-davison/scale-with-aiworkflows-foundations; https://maven.com/sara-davison/ai-build-lab-accelerator; https://maven.com/sara-davison/ai-build-lab or purchasing our services, you agree to these Terms and Conditions (“Terms”). Please read them carefully.
1. Definitions
- “We,” “Us,” “Our” refer to Maivenly and its subsidiaries or affiliates.
- “You,” “Your” refer to customers, clients, or students engaging with our services.
- “Services” include consulting, implementation, and education programs such as online courses, workshops, and live events.
- “Services” include consulting, implementation, and education programs such as online courses, workshops, and live events.
- “Digital Products” refer to online course materials and workshop recordings hosted on Maven.
2. Eligibility
You must be at least 18 years old to access our services. By enrolling in any course or engaging with us, you confirm your eligibility.
3. Fulfillment Policy
Education Services (Maven.com Courses and Workshops)
- Delivery: Self-paced course content will be available on the enrolment start date.
- Live courses and workshops will be accessible as per the scheduled start date. Links and access details will be sent at least 48 hours in advance.
- Completion: Course materials, live sessions, and community discussions will be available on the Maven platform.
- Some materials may have limited access post-course completion, as defined on the course details page.
4. Refund Policy
Education Services (Maven Courses and Workshops) Refunds Are Per Maven's Satisfaction Guarantee
Maven’s Satisfaction Guarantee
• If you are not satisfied with your learning experience within the first 2 days of the course, you may request a full refund.
• Refunds requested beyond the 2-day satisfaction guarantee window will not be granted, as our courses are designed to provide immediate and actionable value starting from Day 1.
Refund Conditions
• Refunds apply only to participants who engage with the course but find that the material does not meet their expectations.
• No refunds will be issued for participants who fail to attend live sessions, access the course platform, or engage with the content.
Process:
• To request a refund, email [Your Support Email] within 2 days of the course start date. Include your reason for dissatisfaction and any specific feedback to help us improve.
• Refunds will be processed within 7–10 business days of approval.
Exclusions
Refunds are not applicable for self-paced courses or workshops where significant portions of content (more than 10%) have been accessed.
• One-time events or workshops are non-refundable unless cancellation is requested at least 72 hours prior to the event.
Our Commitment to Quality
We prioritize providing a high-quality learning experience for all participants. If you are uncertain about whether a course is the right fit, we encourage you to contact us at hello@maivenly.com before enrolling for guidance.
5. Cancellation Policy
- Cancellation for courses and workshops must adhere to the Refund Policy outlined above.
- No refunds or cancellations are allowed after the refund eligibility window.
6. Intellectual Property
All course materials and resources are the exclusive property of Maivenly. You are granted limited access for personal use only and may not reproduce, distribute, or modify any content without written permission.
7. User Responsibilities
- Accuracy of Information: Ensure that the information provided during enrollment is accurate.
- Code of Conduct: Respect community guidelines during live sessions and in online discussions.
8. Disclaimer of Warranties
Courses and services are provided “as is.” We make no guarantees regarding outcomes or results from participation in our programs.
9. Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages arising from the use of our services.
10. Amendments
These Terms may be updated periodically. Changes will be effective upon posting on our website.
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